Open Roles

Ecommerce Coordinator
Newmarket, Ontario L9N 0M9 - Canada

  • Location: Newmarket, Ontario
  • Type: Permanent
  • Job #15555

We are seeking a talented E-commerce Coordinator for a full time opportunity with our client, located in New Market.  The role is currently offsite, however will be transitioning to a hybrid model, so working onsite will be required for 2-3 days per week.

In this role, you will be responsible for assisting in leading  direct to consumer sales, marketing, and profitability. The successful candidate will have a key role in supporting and executing digital plans that connect with the target market, elevate brand image, and deliver best in class customer
experiences.

Responsibilities

  • Collaborate with cross-functional stakeholders for onsite activities such as product onboarding, product recommendations, upselling/cross-selling opportunities, and search improvements.
  • Merchandise product, category, brand, and collection pages in accordance with marketing campaigns and visual merchandising initiatives
  • Work with internal and external stakeholder’s, for timely product activation in sync with global brand and marketing activities
  • Complete product onboarding, merchandising and ensure product listing and categorization are current and accurate for optimal user experience
  • Enhance online merchandising strategies to create seamless and unique shopping experiences for key customer segments
  • Analyze content, user behaviour and product performance to support and conduct A/B testing plans to improve conversions and user experience
  • Weekly tracking to identify opportunities and challenges of sell-thru by category
  • Participate in projects to enhance the local site experience in collaboration with the global team
  • Leverage data and insights to provide recommendations to increase sell-through and enhance the online consumer experience
  • Manage campaign set-up and execution
  • Utilize best in class targeting strategies and segmentation of the email lists to increase engagement
  • Support team to plan and execute successful digital marketing efforts that drive traffic, database growth, deepen consumer engagement
  • Work closely with local Customer Service Representatives to triage reported customer issues and identify root causes
  • Drive the quality assurance process for testing new enhancements and releases across all end-to-end systems

Requirements:

  • Bachelor’s degree or college diploma and a minimum of two years of experience within eCommerce, direct-to-consumer sales, functions, and platforms
  • Experience with consumer products marketing experience
  • Experience with Salesforce Commerce Cloud
  • Understanding of Google Analytics and pulling reports
  • Proven experience building compelling online experiences to drive consumer engagement and conversion
  • Strong understanding of both the marketing and UX functionality of an e-commerce site and the supporting operational elements such as transaction flow, inventory, shipping, returns, customer service, etc.
  • Able to work collaboratively in cross functional teams with strong project management and facilitation skills
  • Organized, detail oriented and results-driven
  • Exceptional written, verbal and presentation skills
  • Ability to self-organize multiple tasks well and complete them on-time, on-budget, with a clear focus
  • A willingness to be both strategic and tactical as needed

Apply now for immediate consideration!