Open Roles

Community Manager
Mississauga, Ontario L5A 4G1 - Canada

Are you curious, creative and connected? Do you flourish in a high-energy environment focused on excellence, like what you do, and welcome a stimulating challenge everyday? Do you enjoy working on iconic, forward-thinking, world-class, fun brands? If so, we would like to hear from you.

Overview:
Our client within the marketing Communications industry is looking for a Community Manager who can manage the social channels of multiple top-tier brands. This role requires a smart and well-versed Community Manager who can speak in an authentic voice for numerous brands, follow the community guidelines to a tee, be a meticulous service provider to a large volume of consumers who interact with our brands, communicate with proficiency, and be a cooperative and dependable member of our amazing social team. They are seeking a confident, mature individual with one to two years community management experience.

You Are
• A social media professional with experiencing managing brand social channels across multiple platforms
• A great communicator with experience providing excellent customer service
• A marketer with endless curiosity as to what motivates and inspires consumers
• An organizer, with a knack for coordinating projects and streamlining processes

Responsibilities
• Moderating communities and interacting with brand fans
• Curating social content, writing captions, and owning the social media calendar
• Staying up-to-date with post formats and requirements across social platforms
• Scheduling and live posting content on social networks
• Working with creative, paid performance, and analytics teams to deliver high-performing campaigns and report on successes and learnings
• Gathering social listening and post-campaign data using third party and platform analytics tools, and creating reports that highlight consumer insights to help the social team create content that will resonate with brand fans
• Participating in social content ideation sessions
• Staying plugged into communities to understand emerging trends and
technologies

Qualifications
• University and/or College degree in communications or marketing
• 1-2 years of relevant work experience as a Community Manager
• Excellent verbal and written communication skills
• Highly adaptable and able to perform in a dynamic environment
• Comfortable working independently with strong organizational and prioritization
skills; quick learner and detail-oriented
• Proficient using social media management tools (Falcon, Creator Studio,
Hootsuite or similar); image editing software (such as Canva or Photoshop); and
social listening tools (such as Social Bakers or Meltwater)

Mandatories
• Current in-depth knowledge of social media channels, best practices and
emerging trends.
• Proven work experience as a community manager, with a portfolio of work that has delivered results