Open Roles

Account Manager
Toronto, Ontario M4R 2E4 - Canada

  • Location: Toronto, Ontario
  • Type: Rise
  • Job #15343

Our client, a marketing agency specializing in not-for-profit clientele, is hiring a new Account Manager for their team.  This position is a vital role to deliver an excellent client service experience to a wide variety of clients in the not for profit, charitable marketplace.

The Role:  

  • Ensure effective communication and positive productive working relationships with clients and internal departments
  • Manage and navigate campaigns from concept to execution 
  • Work with clients as a direct liaison on all aspects of project planning, ensuring that the quality of service is unsurpassed including fielding client questions and complaints
  • Analyze results against client budgets and identify successes and areas of concern and develop and maintain reporting
  • Review data and reporting, and develop insights and recommendations
  • Develop fundraising materials, including fundraising appeals and scripts
  • Follow up on regulatory and compliance duties as necessary
  • Update proprietary databases to maintain accurate information for all clients

The Must Haves:

  • Experience as an Account Manager
  • Charitable fundraising experience or knowledge of philanthropy 
  • Friendly and professional
  • Self-motivated and very detailed oriented with an affinity for problem solving
  • Project management experience
  • Knowledge of diverse marketing channels
  • Fluent in English with excellent verbal and written communication skills
  • Intermediate knowledge of Microsoft Office 
  • High attention to detail
  • Exceptional organizational skills
  • Positive, confident team player
  • Empathetic listener who enjoys meeting and talking to people with diverse experiences, skills, and backgrounds

Apply today!